What is your Customer Response/Anser Rate?

The customer answer rate, visible in the Dashboard as below, tells you about what percentage of the requested calls from your website have been answered by the visitor who requested them.

Reasons for this metric having a low score could be:

  • the phone number did not belong to the person who visited your website
  • the visitor was "just checking".

Get more inbound calls free, today

Get your 7-day free trial or test drive LiveCall.

Want to speak to our team? Contacts Us